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Unable To Load Maintenance Assets Using FBDI (Doc ID 2441139.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Maintenance Asset

ACTUAL BEHAVIOR
---------------
Unable to load maintenance assets using FBDI. The 'Load File to interface' and 'Import Assets' programs complete successfully, however, no assets get created.

EXPECTED BEHAVIOR
-----------------------
The System should allow loading the Maintenance Asset through FBDI.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the data for maintenance asset in MntAssetBulkImport.xlsm template
2. Generate the csv file
3. Load the Import Asset program

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot proceed with Maintenance Asset Load.

Cause

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In this Document
Symptoms
Cause
Solution
References


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