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FBDI Import of Maintenance Work Order Does Not Import Adhoc Operation Items (Doc ID 2445388.1)

Last updated on APRIL 02, 2019

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When importing Maintenance Work Orders via FBDI, the Work Orders are importing without adhoc Operation Items

EXPECTED BEHAVIOR
-----------------------
Operation Items would be imported as part of the FBDI process

STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Download an prepare the Maintenance Work Order import template - Work Definition name is provided to load Operations and adhoc Operation Items are added for the Standard Operations
2. Generate the CSV and ZIP files
3. Upload the ZIP file to the UCM server
4. From the Scheduled Processes screen run the Load Interface Files for Import process
5. Run the Work Order import process


Cause

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In this Document
Symptoms
Cause
Solution
References


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