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CREATE DOCUMENT (VIEW SALES ORDER OUTPUT PDF) SHOWING WRONG DATA (Doc ID 2445879.1)

Last updated on NOVEMBER 30, 2018

Applies to:

Oracle Fusion Distributed Order Orchestration - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Create Document (View Sales Order output PDF)
Once SO is created when we ran the output of sales order ,its showing
incorrect data.
Below are the steps:

a) Query Sales Order
b) Click on order header , Actions > Create Document > View Document it Shows
the SO # 273078 created in 06-29-2015 of Vision instance
2. Created new SO multiple times same report gets reflects. seems this is
using the Same Same Order template instead of changing the data in template
same data is pulled
3. Tried in different environment- Correct info populates in the report
4. Checked in the BI catalog - Same SO report template with exact same info
is used. Compared in both environment could not find any difference.

EXPECTED BEHAVIOR
-----------------------
Should show the Correct Sales Order PDF output
STEPS
-----------------------
1) Query Sales Order
2) Click on order header , Actions > Create Document > View
3) System displays output with incorrect data where the order itself not
relevant to business (Vision data)

BUSINESS IMPACT
-----------------------
Could not use the SO report

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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