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Not Able To See Quality Action Workflow With Approval Notification (Doc ID 2455762.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Oracle Quality Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.13.18.05.0 version, Quality Issues

User is not able to open Quality Action Workflow with Approval notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Quality Action with workflow type: Quality Action Workflow with Approval
2. Move the workflow from 'In Progess' to approval status and send the workflow to user X for approval.
3. User X received the bell notification for Quality Action Approval Notification
4. User X open the the notification task , but the task detail is blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the User is not able to approve the Quality Action Approval Notification

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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