My Oracle Support Banner

Fusoin Global Payroll: ORA-20001: The employment level entered is not eligible for the element Court Orders and Student Loans (Doc ID 2457293.1)

Last updated on JUNE 05, 2020

Applies to:

Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

 On :  11.13.18.02.0 version, UK - United Kingdom Legislation

While creating the court order calculation card for an employee getting error:

ERROR
-----------------------
The message is ORA-20001: The employment level entered is not eligible for the element Court Orders and Student Loans on 2018-03-01. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 425 ORA-06512: at line 51 .


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. For suitable employee, attach court order calculation card
2. On submission, error message generated.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.