Fusoin Global Payroll: ORA-20001: The employment level entered is not eligible for the element Court Orders and Student Loans
(Doc ID 2457293.1)
Last updated on DECEMBER 14, 2022
Applies to:
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and laterOracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, UK - United Kingdom Legislation
While creating the court order calculation card for an employee getting error:
ERROR
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The message is ORA-20001: The employment level entered is not eligible for the element Court Orders and Student Loans on 2018-03-01. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 425 ORA-06512: at line 51 .
STEPS
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The issue can be reproduced at will with the following steps:
1. For suitable employee, attach court order calculation card
2. On submission, error message generated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |