Risk Management And Financial Reporting Compliance Not Appearing in Springboard and Navigator, Why? (Doc ID 2478326.1)

Last updated on DECEMBER 12, 2019

Applies to:

Symptoms

On : 11.13.18.05.0-10 version, Other Issues

ACTUAL BEHAVIOR
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Navigator and Springboard is not showing Risk Management Tools and Financial Reporting Compliance navigation. It only shows Advanced Control Management.

EXPECTED BEHAVIOR
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Navigator and Springboard should be showing Risk Management Tools, Advanced Control Management, and Financial Reporting Compliance navigation.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a user and assign following roles:
Employee, Enterprise Risk and Control Manager, Compliance Manager, Application Control Manager, and Application Access Auditor.
2. Navigate to Tools -> Scheduled Processes, Search for and run the following – one after another
• Retrieve Latest LDAP Changes
• Import User and Role Application Security Data
3. Logout and log back in with new user.
4. In only shows navigation to Advanced Control Management.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use FRC product effectively.

Cause

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