Unable to Create Install Base Asset from UI (or) View Existing Install Base Asset from UI (Doc ID 2486542.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

Unable to create Install Base asset from UI (or) view existing Install base asset from UI

The following error is received:

ERROR:
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: xxx, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_FSCM_UIAPP.

STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:
1. Navigate to Contract Management > Contracts > Task list: Manage Assets
2. Search for Install Base asset and try to open.
3. Error is received.

Cause

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