Quality Action and Issue Notifications Are Missing Hyperlink to Actual Record
(Doc ID 2486716.1)
Last updated on APRIL 01, 2020
Applies to:Oracle Quality Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.
When reviewing notifications in the Bell, the message does not include a hyperlink to open the Quality record. However, PD changes have a hyperlink to take you to the object.
Right now, the workaround is to copy or write down the Quality number, close the notification, run a search for the number, then open the number to access the record.
User expects that clicking on a notification can actually take the user to the record they need to review and approve.
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