My Oracle Support Banner

Unable To Use Email Contract Feature For Buy With Lines Contract Types (Doc ID 2487567.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Contract Authoring

If user tries to use Email Contract feature, he gets an error.

ERROR
-----------------------
oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQueryException, msg=queryDynamicMatrix() - Can not find dynamic matrix with id: -1
Supplemental Detail oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.apps.scm.pricing.priceExecution.algorithms.publicQuery.exception.SetQueryException, msg=queryDynamicMatrix() - Can not find dynamic matrix with id: -1




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create and approve contract
2. Actions -> Email -> Get error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot email contracts.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.