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Contract With 'Do Not Renew' Set At Header Level Is Getting Renewed (Doc ID 2501513.1)

Last updated on NOVEMBER 03, 2019

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Service Contract

ACTUAL BEHAVIOR
---------------
If we have Renewal rule on a Contract type, but we set 'Do not renew' at header level on a particular contract , the contract is still getting renewed




EXPECTED BEHAVIOR
-----------------------
The contract should not be renewed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create new contract with end date expired
Go to Negotiations and Renewal tab and select Do not renew option
Run " Automatically Renew Eligible Contracts.." process
Go to Contracts and see that the contract has been renewed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use "Do not renew" option from Terms And Negotiations tab

Cause

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In this Document
Symptoms
Cause
Solution
References


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