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FA:SCM:MNT: Search By Work Center When Using a Filter is Not Working on Manage Maintenance Work Orders For a Maintenance Organization (Doc ID 2504884.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

The ability to search by Work Center on filter search for Work Orders in specific organization is not working
The Search under Work Center will not show or recognize any of the Work Centers. This happens when there no work orders in 'Released' status.

EXPECTED BEHAVIOR
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Ability to search for work orders with work center in an organization.

STEPS
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The issue can be reproduced at will with the following steps:
1. Home > Maintenance Management > Task List > Maintenance Work Orders
2. Click on 'Show Filters' on the search
3. Enter the work center, or search. See no work center is available or an error if work center is provided.

ERROR
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Error: Invalid value: xxxx.
Invalid value: xxxx

Where xxxx is the work center name

Cause

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In this Document
Symptoms
Cause
Solution
References


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