My Oracle Support Banner

Approval Email Notification Action Points To Incorrect Url/Link (Doc ID 2508285.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

Approve Requisition

ACTUAL BEHAVIOR
---------------

Approve Requisition e-mail
Action Required: Approve Requisition e-mail Reject button is calling a link:
https://biptokenviewreqdetailsurlbiptoken/
instead of loading the e-mail with the response.
Customer is using Custom BI Publisher/ Requisition Approval E-Mail Layout template.

EXPECTED BEHAVIOR
-----------------------
Reject button to work properly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a requisition, save and submit for approval
2. Approver reviews Action Required: Approve Requisition e-mail and takes the Reject Action
3. the system attempts to load a url https://biptokenviewreqdetailsurlbiptoken.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.