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Release Plan Process Is Blocked For All Users (Doc ID 2509963.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Supply Planning Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Supply Plan

ACTUAL BEHAVIOR

Release Plan process is blocked for all users

Users release the planned orders and the release process is not completed.
When the scheduled processes are checked the requests 'Release Plan' for all users are in blocked status

EXPECTED BEHAVIOR
Release Plan process completes successfully and planned orders are released.

STEPS
The issue can be reproduced at will with the following steps:
1. Mark Order for release
2. Action--> Release Orders
3. Check Status of ESS job ReleasePlan

Cause

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In this Document
Symptoms
Cause
Solution
References


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