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PRC:PO:19A Error: An Error Occurred While Calculating the Tax for This Order. Contact the Procurement Application Administrator. (Doc ID 2511216.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Purchasing - Version 11.13.18.05.0 and later
Oracle Fusion Tax Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Tax - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 19A, when attempting to manually edit and submit a PO that was auto created from a requisition and moved to "Incomplete" status the following error occurs intermittently:

Error:
An error occurred while calculating the tax for this order. Contact the Procurement application administrator

Steps to Reproduce:
1. Create Requisition with "Negotiated" checked to create PO automatically once approved
2. Requisition is Approved
3. PO Generated and moved to "Incomplete" Status due to missing information
4. Edit the PO
5. Add missing information (ie: Supplier, Supplier Site, Communication Method, E-Mail, Bill-to, etc)
6. Save the PO and Submit
7. Error is Presented and cannot submit the PO

Due to this issue, users cannot submit a PO

Changes

Upgraded to 19A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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