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PRC:PO: Not Able To Initiate Digital Signature For BPA, After Setup of DocuSign in Procurement Contracts (Doc ID 2526472.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

After Enabling DocuSign Digital Signature it is working for contracts, but for Blanket Purchase Agreements (BPA) the system is throwing the following error:

Error:
You must have a valid account with the signature solution provider DocuSign to send documents for signature. (PO-2055525)

Steps to Reproduce:
1. Open Blanket Agreement
2. From Actions select Prepare for Signature
3. Error Displays

Changes

Electronic Signature (DocuSign) Setup.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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