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PRC:PO: Not Able To Initiate Digital Signature For BPA, After Setup of DocuSign in Procurement Contracts due to error PO-2055525 (Doc ID 2526472.1)

Last updated on AUGUST 31, 2023

Applies to:

Oracle Fusion Purchasing - Version and later
Oracle Fusion Purchasing Cloud Service - Version and later
Information in this document applies to any platform.


After Enabling DocuSign Digital Signature it is working for contracts, but for Blanket Purchase Agreements (BPA) the system is throwing the following error:

You must have a valid account with the signature solution provider DocuSign to send documents for signature. (PO-2055525)

Steps to Reproduce:
1. Open Blanket Agreement
2. From Actions select Prepare for Signature
3. Error Displays


Electronic Signature (DocuSign) Setup.


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