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Approved Supplier Profile Changes Are Stuck in Pending Approval Status (Doc ID 2535229.1)

Last updated on OCTOBER 02, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Supplier Profile Requests that are approved are stuck in "Pending Approval" status.

STEPS TO REPRODUCE

1. Edit Supplier Profile (ie: add URL or bank account).
2. Message displays: Your profile change was submitted for approval.
3. Supplier Profile approval request email was sent and it was approved by email.
4. Go back to Supplier Profile in 15 minutes.
5. Change Request is still pending approval.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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