PO Receipt Gives a Receiving Transaction Processor Error
(Doc ID 2540535.1)
Last updated on APRIL 03, 2023
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.18.10.0 and laterOracle Fusion Inventory Management Cloud Service - Version 11.13.18.10.0 and later
Oracle Fusion Receiving - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.18.10.0 version, Receiving
A receiving transaction processor error occurred during a standard PO receipt.
Getting error when trying to receive a PO line. The item is not lot controlled and customer is not using locators in the receiving subinventory.
STEPS:
1. Receive Expected Shipments
2. Warehouse Receiving > Receive Lines
3. Create Receipt and get error message:
Run Diagnostic Test, Receiving Document Activity, for the PO.
Additional error information in 'Receiving Interface Error Information' section:
2) The receiving transaction cannot be processed because an error occurred in package name rcv_utilities.maintain_reservation with error code 1 and error text User-Defined Exception
3) The receiving transaction cannot be processed because an error occurred in package name RCV_PO_PROCESSOR_PVT.process_transaction with error code 1 and error text User-Defined Exception.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |