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PRC:SSP:Random Users Not Receiving Any Bell Notifications (Doc ID 2541550.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.04.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Random users are not receiving any notifications in the Bell Icon.
However, they are receiving notifications in the Worklist and via Email.

Steps to Reproduce
1. Requisition submitted for approval
2. Approval sent to User 1
3. User 1 Approves and is getting Bell Notifications
4. Approval sent to User 2
5. User gets no Bell Notification but gets Email and Worklist notification

Changes

New User

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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