My Oracle Support Banner

For Quality Module Emails/notifications Does Not Have Any Hyperlink Only References The Object Name (Doc ID 2544046.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Oracle Quality Management Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Task details (e.g. General Information, Hyperlinks to perform action) is missing in emails/Notifications.

Steps to Reproduce:

1. Route Workflow (e.g. Quality Action, Quality Issue) to Approval status.
2. Add Approver.
3. Approver is notified through email.

4. Verify that Additional Details are missing in Email (i.e. Action Required...)

This issue is appearing for quality events.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.