While Creating Receipt From Email, Attachment Is Not Processed (Doc ID 2545334.1)

Last updated on DECEMBER 18, 2019

Applies to:

Goal

Qn1:On : 11.13.19.04.0 version, Receiving

While creating receipt from Email, attachment is not processed.

When receive email notification for a receipt, if the user selects option receipt all and attach a document to the email, the attachment is not found in the application.

Currently this is an intended functionality that while creating a receipt from email, attachment is not processed, despite that the standard email notification shows the message attachment is possible:

Quoting email notification reply when selecting receipt in full:

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Note: You can also add attachments to the task by attaching them to this email.
-----Do not edit below this line-----
Receive in Full : [NID] :hlGS99CHOqPrReUX5mwANXkyZhBndCl-W98uQeLk7KS3wnQF49nK-TxIpEpSkay-fIQtxWFfjGxWdNwRTGHNBa4hio1seqH-TeqnVWHmoqgbhpu2w8Hpc7eRyJiEe873R4rQwh0ENdsyXRwFnmdHPA : [NID]

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The above message is automatically generated by the framework, this text is added to every notification.

 We do not support copying of attachments from notification to transactions due to various complexities.

Solution

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