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PRC: Approval Stuck in Stage and Does Not Progress When Leveraging Position Based Approval Action (Doc ID 2553079.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Approval is getting stuck in the PreApproval stage and does not progress to the Header stage level approvals

Steps to Reproduce:
1. Create PO or PR
2. Submit for Approval
3. PO or PR is approved at PreApproval Stage
4. PO or PR should move to Header Stage Approvals
5. Buyer Looks at approvals
6. PO or PR Appears Approved in PreApproval Stage but did not progress to Header Stage

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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