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After 19B Getting An Error Occurred. Contact Your Help Desk (FND-2) While PO Approval. (Doc ID 2559613.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Post 19B PO Approval  is  throwing  the following error  while trying to approve from bell notification or from email.

Error:
An Error occured. Contact your help desk (FND-2)

Steps:
The issue can be reproduced at will with the following steps:
1. Create a PO
2. Submit a PO
3. Approve the PO
4. Error box with message of "An Error occured. Contact your help desk (FND-2) " displayed

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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