My Oracle Support Banner

Change Order Approvals Auto Rejecting (Doc ID 2560997.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

When submitting Change Order (CO), the following error is received after the CO is rejected automatically

ERROR
-----------------------
An error occurred in your request for approval. Contact your help desk. (PO-2055548) Details: Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 5, Server Domain: FADomain, Server Instance: ESS_SOAServer_HA, Application Name: PrcPoApprovalComposite, Additional Information: oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: oracle.bpel.services.workflow.task.impl.RoutingSlipEvaluationException: ORABPEL-30103 Ruleset didnt return any results. Ruleset PostApprovalFYIRules didnt return any results. Model the ruleset so that it returns a list builder specification.

Steps to Reproduce:
1. Create CO
2. Submit
3. CO Rejects
4. Error Notification Received

Changes

Rules Modified

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.