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PRC: SSP: OSN > Self Testing > Connectivity Fails. Stack Trace Shows Error ' java.net.ProtocolException: Server redirected too many times (20)' (Doc ID 2576879.1)

Last updated on APRIL 19, 2020

Applies to:

Oracle Fusion Self Service Procurement - Version 11.13.18.05.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

 

Setup Oracle Supplier Network (OSN)

OSN > Self Testing > Connectivity

Customer is setting up OSN, but Self Testing > Connectivity using https test url fails with an error:
Reason: Unexpected error occurred. OSN is unable to connect to the URL.
Please check the spelling of the URL or check whether your server is down or check your network settings/firewall rules.

Stack trace shows exception


ERROR
-----------------------
java.net.ProtocolException: Server redirected too many times (20)

This is an Oracle Fusion Cloud customer.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Set up OSN/https
Then navigate to OSN > Self Testing > Connectivity
See error
Reason: Unexpected error occurred. OSN is unable to connect to the URL.
Please check the spelling of the URL or check whether your server is down or check your network settings/firewall rules.

Review stack trace
> error
java.net.ProtocolException: Server redirected too many times (20)
is retrieved.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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