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Serial Numbers Are Locked by Another User (Doc ID 2578314.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Fusion Inventory Management - Version 11.12.1.0.0 and later
Oracle Fusion Inventory Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Inventory Transactions

Customer cannot create Misc Transaction because Serial Number record shows as locked.

ERROR
-----------------------
Failed to lock the record in table INV_SERIAL_NUMBERS with key oracle.jbo.Key[XXXX], another user holds the lock.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Supply Chain Execution > Inventory Management > Task Bar > Create Misc Transaction
2. Create new Transaction Line
3. Enter Account information, Subinventory, Item number, and Serial Number
4. See the above error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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