PRC: Manage Approvals: Same Approval Rule Is Triggered For Purchase Order And Change Order, But Different Approver/User Is Retrieved.
(Doc ID 2579917.1)
Last updated on OCTOBER 25, 2019
Applies to:Oracle Fusion Purchasing Cloud Service - Version 11.13.19.01.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
Approvals and Notification
Manage Purchasing Document Approvals
Specific User is not retrieved in approval list for a change order.
Purchase Orders and Change Orders trigger the same approval rule, RuleA.
For purchase order UserA is retrieved
For change order UserA is not retrieved.
UserA to be retrieved in approval list for change orders.
The issue can be reproduced at will with the following steps:
1. Set up Manage Purchasing Document Approvals
Create a an approval rule, for example, RuleA that is based on an attribute that is present in both type of documents and route it to UserA.
3. Create a purchase order, save and submit for approval
RuleA is triggered, UserA is retrieved.
4. Approve the purchase order
5. Create a Change Order,save and submit for approval
6. Go to Manage Approvals and review approval list
RuleA is triggered, but a different user, UserB is retrieved
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