When Selecting Item From Punchout Catalog With UOM, "Pad", The UOM Is Not Returned To The Cart
(Doc ID 2581920.1)
Last updated on SEPTEMBER 25, 2023
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.18.05.0 and laterOracle Fusion Purchasing - Version 11.13.18.05.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.21.10.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, Create Requisition
ACTUAL BEHAVIOR
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When selecting item from Punchout Catalog with UOM, "Pad", the UOM is not returned to the Cart
When selecting item from Punchout Catalog with UOM, "Pad", the UOM is not returned to the Cart. All other UOM's seem to be working and the External UOM is mapped to our Internal UOM. Is there anywhere else I need to check on the setup to see why this is not working?
EXPECTED BEHAVIOR
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When selecting item from Punchout Catalog with UOM, "Pad", the UOM should returned to the Cart.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to supplier punchout
2. Add the item from supplier portal to cart
3. Return to the self service procurement cart
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create the requisition through the punchout for that item.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |