My Oracle Support Banner

Customer Name Is Not Displayed In Analyze Product Gross Margins Page (Doc ID 2585497.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Customer Name is not displayed in Analyze Product Gross Margins page

User see some cases where the Customer Name is display and in other cases it is not.


EXPECTED BEHAVIOR
-----------------------
Customer Name should display correctly for all customers in Analyze Product Gross Margins page

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. After running all the required processes, user opened the Analyze Product Gross Margins page
2. All the information seems to be right.For one row, system is displaying the name of the Customer correctly.
3. However, for other lines the customer name is not displayed, even though they are related to sales orders and Receivables invoices.



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.