Reconciling Clearing Accounts Not Showing Any Results (Doc ID 2589525.1)

Last updated on APRIL 10, 2024

Applies to:

Goal

Reconciling clearing accounts not showing any results
Lately we changed the setting of one of our GL accounts from "Reconcile NO" to "Reconcile YES" in Manage Chart of Account Value Set Values. We made this change as we would like to be able to reconcile our GL account 'ZZZZ'.
After we changed this setting we tried to reconcile the clearing account, but when filling the search filters as in attached screenshot no results are coming up for reconciliation.
We tried to run the process "Enable Journal Lines for Clearing Accounts Reconciliation" to make previous journals available for reconciliation, but also after running this process no search results are coming up.
Could you please investigate why we are seeing no results?
 

Solution

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