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Unable to Pefrom CO by the Requester when adding new Line for the approved PO (Doc ID 2597634.1)

Last updated on OCTOBER 12, 2019

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Approvals and Notification

When attempting to edit the PO from Requisition
the following error occurs.

An error occurred in request for your approval.Contact your help desk (PO-205548) Details: Your help desk can use the following information to obtain a more detail description of this Incident.Incident ID:7,Server Domain: FA Domain,Server Instance: ESS_SOAServer_HA,Application Name:PrcPoApprovalComposite,Additional Information:ORABPEL-30082 WorkflowService Engine request to another component failed.Request Operation CallFunctionStateless from default/PrcPoApprvovalcomposite!20082720_30080169/DocumentApproval to DocumentApprovalRules failed with Business fault:null. Check the underlying fault. Check target SOA component for cause.

The issue can be reproduced at will with the following steps:
1. Create a PR
2. Submit the PR for approval
3. Approve the PR
4. PR is converted to PO by touchless process.
5. Requester opens the approved PR which is converted to PO and clicks on Actions--> Edit Order


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