PRC:PO:Blocking Error In Digital Signature
(Doc ID 2598090.1)
Last updated on SEPTEMBER 06, 2024
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.07.0 and laterOracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.
Symptoms
When preparing a Purchase Order for Digital Signature with Docu Sign a blocking pop-up error appears which doesn't allow to complete the action.
So the PO remain stuck and cannot be worked.
Error
Messages for this page are listed below
OKC-OKC_ESIGN_ACTION_ERROR (OKC--1) Details: OKC-OKC_ESIGN_ACTION_ERROR Cause: The message, OKC-OKC_ESIGN_ACTION_ERROR, can not be accessed. Action: Report this problem to an administrator.
The request body is missing or improperly formatted. The XML request does not match the expected format. (INVALID_REQUEST_BODY)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |