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PRC:PO:Blocking Error In Digital Signature (Doc ID 2598090.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

When preparing  a Purchase Order for Digital Signature with Docu Sign a blocking pop-up error appears which doesn't allow to complete the action.
So the PO remain stuck and cannot be worked.

Error
Messages for this page are listed below
OKC-OKC_ESIGN_ACTION_ERROR (OKC--1) Details: OKC-OKC_ESIGN_ACTION_ERROR Cause: The message, OKC-OKC_ESIGN_ACTION_ERROR, can not be accessed. Action: Report this problem to an administrator.
The request body is missing or improperly formatted. The XML request does not match the expected format. (INVALID_REQUEST_BODY)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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