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Unable to Remove Product Members in Selector Tool (Doc ID 2600937.1)

Last updated on OCTOBER 17, 2019

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Demand Management UI

When trying to remove a product member from 'Selected Members' column in Selector Tool, an error occurs.

ERROR
-----------------------
An application error occurred. See the incident log for more information.
An application error occurred. You help desk can user the following information to obtain a more detailed description of this incident; 171, Server Domain: FADomain, Server Instance: UIServer_as1_01, Application Name: ORA_FSCM_UIAPP.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Demand Management application
2. Open table created from plan.
3. Select Selector Tool
4. Select a Product member from the Selected Members, attempt to remove and error is produced.

Cause

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In this Document
Symptoms
Cause
Solution


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