The Primary Customer Site For The Customer Assigned To Legal Entity Is Inactive. (FUN-720085)
(Doc ID 2603556.1)
Last updated on NOVEMBER 04, 2024
Applies to:
Oracle Fusion Financials Common Module - Version 11.12.1.0.0 and laterOracle Fusion Financials Common Module Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Capture Transactions-Manage Intercompany Transactions
When trying to submit an intercompany batch, the following error occurs:
ERROR
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The primary customer site for the customer assigned to legal entity is inactive. (FUN-720085)
The primary customer site for the customer assigned to legal entity JERRY is inactive. (FUN-720085)
STEPS
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The issue can be reproduced at will with the following steps:
1. go to Intercompany Accounting > Transactions
2. Create new ic batch and enter all required fields
3. submit it
4. the error occurs
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create intercompany transactions.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |