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Demand Plan Failed With Biz Error (Doc ID 2615148.1)

Last updated on JANUARY 08, 2020

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Demand Plan, the plan is failing at refreshing data stage with following error in the log.
the following error occurs.

ERROR
-----------------------
BuildPlan in MscSnapshotsService invoked!
BuildPlan job errored with BIZ error. The error is: Error in Loading plan options and metadata: null


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Demand Management > Manage Plans
2. Open the Plan
3. Action > Run
4. The Plan fails at refreshing data stage

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able run the demand plan

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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