How To Run renameAccounts/forgetAccounts When User is Unable To Login to Analytics/Browse Catalog?
(Doc ID 2621628.1)
Last updated on MAY 27, 2023
Applies to:
Oracle Fusion Application Toolkit - Version 11.12.1.0.0 and laterOracle Fusion Application Toolkit Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 to 11.13.20.07.0 [Release 1.0]
Information in this document applies to any platform.
Symptoms
- When user try to connect to analytics using /xmlpserver or /analytics URL, it fails with the following error.
- When user try to Browse the catalog from Reports and Analytics UI, it fails with the following Error 500--Internal Server Error.
- When user try to run a bi report, it fails with the following error.
Changes
Username is renamed or user re-created.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
Section 1: Implement the below steps to call renameAccounts to refresh renamed user. |
| Section 2: Implement the below steps to call forgetAccounts to refresh re-created user. |
| References |