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PRC: PO: Unable To Process Purchase Order - Change Order Is In Pending Approval Status. Unable To Drill Down To Change Order Document (Doc ID 2631220.1)

Last updated on FEBRUARY 12, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.10.0 and later
Oracle Fusion Purchasing - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms


Purchase Order
Unable to process specific order due to error

ERROR
-----------------------
You cannot edit the change order because it is pending approval or pending supplier acknowledgment (PO-2055091)

Change Order associated with this order shows Status = Pending Approval , but this change order has been already approved.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


  1. Create a purchase order, save and submit for approval
    2. Approve the purchase order
    3. Cancel the purchase order
    4. A Change order is created
    5. Approve the change order
    > The change order is approved, but its status remains in Pending Approval
    6. Select Purchase Order > Edit
    An error is returned
    You cannot edit the change order because it is pending approval or pending supplier acknowledgment (PO-2055091)

    7. Review Document History > Change Order 1 > Submit
    > task is completed as approved

    8. Go to Purchase Order
    > cannot drill down to the change order:
    Purchase Order shows change order 1, but change order number icon is disabled
    if you click on the information button, a message is displayed You cannot perform this action on documents that are in Status Pending Approval (PO-2055153)
     


Cause

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In this Document
Symptoms
Cause
Solution


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