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PRC:PO: Pending Approval Error: Action Details Are Not Available Because The Approval Process Is Being Prepared (Doc ID 2638999.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.19.10.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Purchase order Change Order is stuck in pending approval and when trying to drill down into the Pending Approval Status the following Error is observed:

Error
=======
Action details are not available because the approval process is being prepared. Try again later.

Steps to Reproduce
1. Submit Change Order
2. Change Order Goes to pending Approval
3. Approves Receives no Notification
4. Drill Down into Pending Approval
5. Error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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