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Not Able To Download Contract: The file was not downloaded or was not downloaded correctly (Doc ID 2639123.1)

Last updated on FEBRUARY 14, 2020

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Contract Authoring

We are not able to download Contract in order to send it for Signature.

ERROR
-----------------------
The file was not downloaded or was not downloaded correctly

oracle.xdo.XDOException: org.xml.sax.SAXParseException; lineNumber: 17; columnNumber:22; : XML-20100: (Fatal Error) Expected ';'.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Contract
2. Download Contract
3. Receiving Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot download Contracts in order to send Contracts for Signature.

Cause

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In this Document
Symptoms
Cause
Solution
References


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