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Error: Your changes were not saved because he work order was updated by another user. (WIE-425587) (Doc ID 2643098.1)

Last updated on MARCH 26, 2020

Applies to:

Oracle Maintenance Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Maintenance Work Orders

When attempting to Review Purchased Item Details, and navigating back to the work order to Save and Close, an error is displayed.

ERROR
-----------------------
Your changes were not saved because he work order was updated by another user. (WIE-425587)


STEPS
-----------------------
1. Go to Maintenance
2. Manage Work Orders
3. Query Work Order
4. Edit Work Order
5. Select "Review Purchased Item Details"
6. Making no changes, select "Done".
7. Save and Close Work Order.
8. Error appears


Cause

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In this Document
Symptoms
Cause
Solution
References


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