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Credit Memo Accounting Based On Invoice Accounting Using Business Flows Is Not Working (Doc ID 2643927.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Capture Transactions-Manage Subledgers

Credit Memo accounting, based on Invoice Accounting using Business Flow, is not working

The requirement is the following: Credit the same receivable account as Invoice Accounting.

The note 'Incorrect Accounting During Credit Memo Application (Doc ID 2561966.1)' was followed and a journal rule using Business Flow was created.

When trying to account, the process ends in error as the original transaction is not accounted though it was accounted in final mode.


Error message:
This line cannot be accounted until the accounting event for the application Receivables that it references is fully accounted.
 Cause: The accounting event that the line references was not accounted yet.
 Action: Ensure that accounting entries were created for the Receivables transaction with the identifiers Customer Name: <Customer Name>

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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