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Is It Possible to Extend a Subscription Line Duration Without Any Pricing (Doc ID 2648185.1)

Last updated on MARCH 12, 2020

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

 Is It Possible to Extend a Subscription Line Duration Without Any Pricing

Question-1)
In this example on subscription number: 55091

Is it possible to change the days in Term from five days to 10 days (
Term 1 5D==> Term 1 10D

Business requirement:
In order to retain the customer, need to extend the subscription period for
next month without charging any extra money

section-1)
EBS service contract provides thie feature

steps
1) system allowsin, EBS service contract, to keep it on On Hold
2) System allows to change date at header level
3) Go to line level and extend the date
4) when reactivate
system asks you if it needs to be recalculated?
click:No, then system will make sure, "Price remains the same"

Solution

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In this Document
Goal
Solution


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