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Execute Segmentation Erroring Out (Doc ID 2649053.1)

Last updated on APRIL 11, 2020

Applies to:

Oracle Demand Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Execute segmentation errors out:

The customer created segments groups using Manage Segment Groups and Criteria and the executed Actions > Execute Segmentation.


ERROR:
=====
&&&& RunSegmentation Request executed first time - with paused state as null&&&&
GroupId=300000001511953;KeepOverrides=false
JobHelper updateAsyncJobStatus method ---- START
JobHelper updateAsyncJobStatus method ---- END
RunSegmentation Job, onEvent method. pReqRtnMsg:ESS_SEG_PAUSED_PHASE_1;pReqStatus:PAUSE
RunSegmentation Request has been resumed with paused state as ESS_SEG_PAUSED_PHASE_1
&&&&& RunSegmentation Request has been resumed after completion of sub requests in phase: ESS_SEG_PAUSED_PHASE_1 &&&&
@@@@ RunSegmentation about to configure phase 2 @@@
oracle.apps.scm.replenishmentPlanning.engine.segmentation.ess.util.SegmentationUtilSegmentPartsJobUtil createSubRequest method for ExecuteWorksheet---- START
oracle.apps.scm.replenishmentPlanning.engine.segmentation.ess.util.SegmentationUtilSubmitted sub request 35799
oracle.apps.scm.replenishmentPlanning.engine.segmentation.ess.util.SegmentationUtilSegmentPartsJobUtil createSubRequest method ---- END
JobHelper updateAsyncJobStatus method ---- START
JobHelper updateAsyncJobStatus method ---- END
RunSegmentation Job, onEvent method. pReqRtnMsg:ESS_SEG_PAUSED_PHASE_2;pReqStatus:PAUSE
RunSegmentation Request has been resumed with paused state as ESS_SEG_PAUSED_PHASE_2
&&&&& RunSegmentation Request has been resumed after completion of sub requests in phase: ESS_SEG_PAUSED_PHASE_2 &&&&
JobHelper updateAsyncJobStatus method ---- START
JobHelper updateAsyncJobStatus method ---- END
RunSegmentation Job, onEvent method. pReqRtnMsg:null;pReqStatus:BIZ_ERROR


STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Table with item and customer ship to
2. Click on Task Manage Segment Groups and Criteria
3. Action > Execute Segmentation

Cause

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In this Document
Symptoms
Cause
Solution
References


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