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Subscription Amendment - Status Does Not Change To Under Amendment When Imported Using Web Service (Doc ID 2653505.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle Fusion Subscription Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, File Import/Export

ACTUAL BEHAVIOR
---------------
Subscription Amendment - Status does not change to Under Amendment when imported using Web Service
When we import product line (using WebService) on existing acitve subscription then subscription status does not change to Under Amendment whereas if we import same product line on same subscription through import management manually then line gets added in draft status and subscription header status changes to Under Amendment status.
Why there is difference in behaviour when we import subscription data through import management one is manually and other was through web service.

EXPECTED BEHAVIOR
-----------------------
That it would change tu under amendment when imported via Web Servcie.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import via FBDI successfully works.
2. Import via webservice doesn't work even with the same data.


Cause

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In this Document
Symptoms
Cause
Solution
References


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