Revision Details Of Cancelled Subscription Do Not Flow To RMCS From OSS.
(Doc ID 2660652.1)
Last updated on JUNE 03, 2020
Applies to:Oracle Fusion Subscription Management Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Subscription Billing
Revision details of cancelled subscription do not flow to RMCS from OSS.
Steps to reproduce:
1) create subscription with Start Date: 08-Sep-2019 End Date: 07-Sep-2020
2) Then Cancel on 17-Jan-2020
3) Run ESS job "Send Subscription Revenue Information to Oracle Revenue Management Cloud"
4) Verify the issue in to revenue management- Satisfaction events are not disregarded when a subscription is cancelled with no credit
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document