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Oracle Fusion:Benefits: Contact details not visible via Benefits Service Centre when there is a security related to a country specific (Doc ID 2667826.1)

Last updated on SEPTEMBER 12, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to click the people to cover, the following error occurs.

ERROR
-----------------------
You do not have permission to access this information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Benefit Service Centre

2. Query for an employee

3. Click on people to cover


Cause

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In this Document
Symptoms
Cause
Solution
References


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