My Oracle Support Banner

Backlog Management Engine Is Suggesting Drop Ship Sourcing Rule Rank 5 Even Though There Is an on Hand (Doc ID 2668025.1)

Last updated on MAY 07, 2020

Applies to:

Oracle Supply Planning Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT:
The customer was trying to release the Sales Order from Backlog Management Engine Is Suggesting Drop Ship Sourcing Rule Rank 5 Even Though There Is an on Hand

STEPS TO REPRODUCE:
1. Navigate to Backlog Analysis
2. Select an order which was back-ordered during shipping
3. Update the line with 'Enforce Current Commit' = 'No' and 'Pull-in Enabled ' = Yes and remove the 'Requested Ship-from Organization'
4. Run the plan
5. The plan completes and changes the fulfillment mode to 'Drop Shipment' and populates the 'Planned Drop Ship Supplier'


EXPECTED BEHAVIOR:
The BM should acknowledge the On Hand available qty in the Sourcing Rule Rank #1 and not change the Source to 'Drop Shipment'


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.