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PRC:20B: Bell Notification Approval Error - An error occurred. Use the Worklist work area to perform the same action on this notification. (ATK-3315025) (Doc ID 2672557.1)

Last updated on JULY 26, 2020

Applies to:

Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

When trying to approve a Purchase Requisition and/or Purchase Order notification via the bell icon, the following error occurs:

Error
======
An error occurred. Use the Worklist work area to perform the same action on this notification. (ATK-3315025)

NOTE: The Purchase Order and/or Requisition is still approved though despite the error listed above

Steps to Reproduce
1. Purchase Order or Requisition Approval Notification Received by User A
2. Open Bell Icon
3. Press Approve on Purchase Order or Requisition Approval Notification
4. Error
5. Query Purchase Order or Requisition
6. Purchase Order or Requisition shows as Approved by User A

Changes

Updated to 20B

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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