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FA:SCM:MNT: Master KM on Common Issues and FAQ for Maintenance Programs (Doc ID 2676819.1)

Last updated on DECEMBER 14, 2022

Applies to:

Oracle Maintenance Cloud Service - Version and later
Information in this document applies to any platform.


 The Purpose of this document is to highlight usage of Maintenance Program in Maintenance and common issues faced in maintenance.


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In this Document
 Overview of Maintenance Programs
 Additional Setups
 Work Requirements
 Forecasting using a Calendar on a Cycle
 Suppress and Merge during Forecasting using a Cycle
 Forecasting using a Meter
 Forecasting using a Calendar and a Meter
 Use Cases
 Case1 - Calendar Based Forecast
 Case2 - Custom Calendar based forecast
 Case3 - Suppress
 Case4 - Meter Based
 Case5- Meter Based with Merge
 Case6- Meter Based with different work requiements at different Interval
 FAQs and Common Issues
 Why Does "Generate Maintenance Forecast" Process Not Create A Forecast For Maintenance Program?
 What is the difference between Suppress and Merge Options in Maintenance Program?
 How Work Requirements are suppressed?
 How to generate the Maintenance Forecast by Work Center?
 Is it possible to create Maintenance Program>Work Requirement across an Asset with different Inventory Organization and Operating Organization?
 How can an User identify the Work Order is created by which respective Forecast (MO Creation Date-Currently Unknown)?
 Maintenance Work Orders With Multiple Work Definitions Created Through Maintenance Program With Merge Option Are Not Merged.
 FAQ Maintenance Program Setup And Forecasting Logic
 Can notifications (i.e. email or SMS) be sent when the Maintenance Forecast program generates Work Orders (based on schedule or meter).
 Can we use non inventory item in Maintenance Program.
 "Export To Excel" Button Does not Work in Maintenance Program: Forecast Gantt Chart View. When clicked it does not download any excel file. Is this expected?
 Is there an ability to have a different work order number prefix for work orders generated through maintenance programs?
 Item does not appear in LOV of Work Requirement in Maintenance Program
 Can the Maintenance Program generate Work Orders in 'Released' status by default (instead of 'unreleased')?
 Maintenance Program forecast gantt chart view is showing closed work orders with the color of Forecasted.
 How to create maintenance program with requirement based on type "Item"?
 How to create Work Requirements in "Active" Status using Maintenance Program API?

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