FA:SCM:MNT: Master KM on Common Issues and FAQ for Maintenance Programs
(Doc ID 2676819.1)
Last updated on MAY 16, 2022
Applies to:
Oracle Maintenance Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Purpose
The Purpose of this document is to highlight usage of Maintenance Program in Maintenance and common issues faced in maintenance.
Scope
Details
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In this Document
| Purpose |
| Scope |
| Details |
| Overview of Maintenance Programs |
| Additional Setups |
| Assets |
| Meters |
| Work Requirements |
| Forecasting using a Calendar on a Cycle |
| Suppress and Merge during Forecasting using a Cycle |
| Forecasting using a Meter |
| Forecasting using a Calendar and a Meter |
| Use Cases |
| Case1 - Calendar Based Forecast |
| Case2 - Custom Calendar based forecast |
| Case3 - Suppress |
| Case4 - Meter Based |
| Case5- Meter Based with Merge |
| Case6- Meter Based with different work requiements at different Interval |
| FAQs and Common Issues |
| Why Does "Generate Maintenance Forecast" Process Not Create A Forecast For Maintenance Program? |
| What is the difference between Suppress and Merge Options in Maintenance Program? |
| How Work Requirements are suppressed? |
| How to generate the Maintenance Forecast by Work Center? |
| Is it possible to create Maintenance Program>Work Requirement across an Asset with different Inventory Organization and Operating Organization? |
| How can an User identify the Work Order is created by which respective Forecast (MO Creation Date-Currently Unknown)? |
| Maintenance Work Orders With Multiple Work Definitions Created Through Maintenance Program With Merge Option Are Not Merged. |
| FAQ Maintenance Program Setup And Forecasting Logic |
| Can notifications (i.e. email or SMS) be sent when the Maintenance Forecast program generates Work Orders (based on schedule or meter). |
| Can we use non inventory item in Maintenance Program. |
| "Export To Excel" Button Does not Work in Maintenance Program: Forecast Gantt Chart View. When clicked it does not download any excel file. Is this expected? |
| Is there an ability to have a different work order number prefix for work orders generated through maintenance programs? |
| Item does not appear in LOV of Work Requirement in Maintenance Program |
| Can the Maintenance Program generate Work Orders in 'Released' status by default (instead of 'unreleased')? |
| Maintenance Program forecast gantt chart view is showing closed work orders with the color of Forecasted. |