Ability To Copy The Subscription Product Pricing Charges Using Duplicate Subscription
(Doc ID 2680088.1)
Last updated on DECEMBER 15, 2023
Applies to:
Oracle Fusion Subscription Management Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.04.0 version, Subscription Setup
ACTUAL BEHAVIOR
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While trying to duplicate a subscription, the pricing information on the original subscription is not copied to the new subscription.
Modified the Subscription Copy Map and added Charge entity to Copy Subscription Map and Copy Subscription Product Map, but the issue remains.
EXPECTED BEHAVIOR
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The expectation is that the pricing information will also be copied to the new subscription
STEPS
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The issue can be reproduced at will with the following steps:
1. Perform a Duplicate Subscription operation on an existing active subscription that has products and pricing information
2. The newly created subscription contains the product information but the pricing information is empty
3. Modified the Subscription Copy Map and added Charge entity to Copy Subscription Map and Copy Subscription Product Map, but the issue remains
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |