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The program Update Subledger Accounting balance end in error (Doc ID 2687266.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Subledger Accounting Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Customer Billing (Transactions)
The program Update Subledger Accounting balance end in error with the following error.

ERROR
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A system error occurred. Contact your help desk. Details: A system error has occurred in the program xla_balances_pkg..calculate_balances, Balances are not initialized for the latest open period.
  Before proceeding with balance calculation, run Carry Forward Subledger Accounting Balances Program for Ledger IDs: XXXXXXXXX  for the latest open period in General Ledger..
 Action: Contact Oracle Support for assistance.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run process Update Subledger Accounting balance


Cause

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In this Document
Symptoms
Cause
Solution
References


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